Payment for classes - payment for a block of 6 or 8 consecutive weeks, non attendance will result in a loss of that week (unless the class is cancelled by Chorleywood Dog Training LTD in which case we will carry the class payment forward to the end of your block)
Payments for classes are non refundable and non transferable.
Payments for 121 consultations are required 48 hours before your appointment to secure your booking. If you cancel your appointment less than 24hours before your scheduled appointment full payment will be required.
ALL DOGS MUST BE ON LEAD AT ALL TIMES, THIS IS NON NEGOTIABLE, REGARDLESS OF IF YOUR DOG HAS A GOOD RECALL AND FRIENDLY WITH OTHER DOGS.
Any injury to a person or a dog is the sole responsibility of the owner.
We have a variety of dogs with a variety of issues that come to us and we want everyone to feel comfortable and enjoy themselves at our training classes, please do NOT allow your dog to interact/ play with any other dogs despite if they are friendly. If you wish for your dog to play with another please arrange to meet up away from the training ground.
We use the Yellow Dog "I NEED SPACE" scheme in our classes, if you see a dog with a yellow, lead cover or bandanna please give that dog and owner plenty of space. There are a whole number of reasons why a dog may be wearing a yellow dog marker, it may mean they are nervous, recovering from an injury, excitable or reactive to other dogs. If you would like your dog to have a Yellow Dog marker please let one of the instructors know at the beginning of the class and before you get your dog out of the car.
Please ensure you arrive on time for you class to avoid any disruption to the other dogs and owners that are already working.
Should you have any doubt if training may be cancelled e.g. weather conditions etc., please call check your emails, txts, voicemails, we will also have notifications on Facebook.
If your dog goes to the toilet on our training ground, please bag it up and take it home with you. WE APOLOGISE BUT WE CAN NO LONGER DISPOSE OF YOUR DOGS MESS. Please DO NOT ALLOW YOUR DOGS TO URINATE ON OUR EQUIPMENT due to hygeine reasons, however we know accidents happen so if this does happen please bring it to the attention of one of the instructors so we can provide you with the products to clean it up, please do not just leave it.
It is the owners responsibility to keep up to date with your dogs annual vaccinations. Due to the number of dogs we have at our training ground we would ask that your dog has the Kennel Cough vaccination.
Puppy Vaccinations - Puppies must of had their 1st set of vaccinations before attending our classes, this is done at the discretion of the owner. All clients must be aware that our classes may have mixed levels of vaccinated puppies attending. By agreeing to these terms and conditions you are agreeing that you understand the risks and accept full reponsibility for any illness that may occur. Most vets will recommend starting classes one week after their second vaccination, please take this into consideration before booking your space.
THANK YOU FOR YOUR READING AND ADHERING TO THESE RULES.